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内容简介
随着“双11”的临近，很多商家开始了各种眼花缭乱的促销。为了减少消费纠纷，做到维权关口前移，11月8日，山西省消费者协会依据《消费者权益保护法》《网络交易监督管理办法》等相关规定发布消费警示，提醒广大消费者理性购物、科学消费、防范风险、及时维权。![]()
购物平台谨慎选，预付定金需思量 网购时不轻易登录陌生网站，不点击不明链接，不随意透露身份信息，银行账号，密码等，牢记订金可退，定金不可退。 促销规则需掌握，验货收货要仔细 了解各种优惠规则和满减机制，关注商品价格变化，注意商品价格先升后降，提前记录价格进行对比，防范消费陷阱；注意保存有关单据，商家送货时，消费者务必当着快递员的面检查一下商品，注意核对货品是否与所订购商品一致。如检查发现问题可以拒收，并要求快递公司出据相关证明。 理性消费莫冲动，按需囤货不浪费 “双11”期间，各大电商平台纷纷推出优惠活动，消费者容易在优惠诱导下冲动购物，跟风抢着下单购买，结果买到许多无用的商品。消费者应按需购买，随买随用，谨慎囤货，并注意商品的保质期。 直播购物要理性，虚假宣传要小心 消费者不要出于对主播个人的盲目信任或受直播平台以“价格低廉”“秒杀”或“数量有限”等宣传营造的产品稀缺等营销氛围影响，更不要被经营者人为制造的狗血“剧情”所蛊惑而盲目冲动消费；如发现所需商品后，消费者不要着急拍下付款，要多看看买家评价，不要一味关注网店的销售量、好评等信息，应同时注意中评、差评等评价，才可识别出商家刷单、刷好评造假等违法行为。 购物凭证细保留，及时依法来维权 注意保留交易快照、电子订单、付款记录、聊天记录、快递单号、验货视频等消费凭证，这些都是事后消费维权的重要证据。一旦发生消费纠纷，消费者应及时与商家协商解决，如协商不成，应及时向12315或属地消费者协会进行投诉，以便维护自身合法权益。 作者：记者 周昱丽 来源：黄河新闻网 举报/反馈
